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All About U2 – You University: HDI Capital Area's Leadership & Professional Development Event and Vendor FairWednesday, October 20, 2010 from 9:30 AM to 4:00 PM (ET)Washington, DC |
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Event Details
NO COST
Thanks to the OUTSTANDING SUPPORT of our vendors, there is no cost for this event. We ask that if you register and are unable to attend, to let us know, so we have the right numbers for lunch.
Why?
It is a tough economy and HDI Capital Area Local Chapter is a non-profit association dedicated to providing IT Service and Support professionals a forum that includes networking with area professionals, programs and speakers to HELP YOU SUCCEED.
ABOUT THE PROGRAM
HDI Capital Area Local Chapter’s All About U2: You-university is our 2010 Leadership & Professional Development Event. It is a full day of instructional sessions, plus a vendor showcase focused on the needs of today’s technology, call center and technical support & service desk professionals. Attend to get re-energized; enjoy networking with area professionals and visit vendors to earn stamps on your “report card” for raffle tickets to be entered into the drawing for great prizes including an iPad, Kindle, GPS and gift cards valued between 150 and 250 dollars)!
There will be three keynotes focused on leadership development. Our opening keynote speaker is Vince Lombardi, Jr., author of recent book Coaching for Teamwork: Winning Concepts for Business in the Twenty-First Century, who will speak about High Performance People and Negotiating Skills. Our second keynote speaker is Jep Hostetler, PhD, a world class magician and university professor for over 25 years. Mr. Hostetler is the author of the Joy Factor and will speak on Relieving Stress and Self-motivation. Our final keynote features Abe Lincoln (Jim Getty). Mr. Getty is a specialist in portraying Abe Lincoln, (he looks and sounds exactly like Abe). He has recorded the Voice of Abe for numerous A&E productions and appears regularly at Gettysburg. Mr. Getty delivers a speech entitled Lincoln and his Leadership, where he examines leadership tips through the eyes of Abe Lincoln.
WHY SHOULD YOU ATTEND
U-Get Informed!
We have amazing keynotes and vendors who will supply information to help you on your professional development journey.
U-Get Connected!
Join the best and brightest IT Service and Support professionals from around the Washington DC Metro region in a day that is sure to connect you to folks who can help you improve your support center.
U-Get Fed!
Not only are we offering free lunch and dessert – we are offering you information to feed you and your support center!
U-Get Prizes!
There will be a raffle drawing for prizes including an iPad and Kindle (you must be present for the raffle drawings to win).
LOCATION
American Red Cross
430 17th Street NW
Washington, DC
Closest Metro Stops
Farragut North Metro Station
Farragut West Metro Station
Foggy Bottom Metro Station
Vehicle Parking
There is no visitor parking at Red Cross Square. Visitors should park in metered spaces on the street or in a nearby parking garage (at a fee) such as:
Diplomat Parking, 1775 G Street
Hours of Operation: Monday – Friday, 7 a.m. – 6 p.m.
Located 3 blocks from Red Cross Square
Colonial Parking, 511 20th Street
Hours of Operation: Monday – Friday, 6:30 a.m. – 9:30 p.m.
Located 2 blocks from Red Cross Square
ABOUT THE SPEAKERS
Vince Lombardi, Jr.
As the son of the late-Vince Lombardi, remembered as one of the greatest football coaches in history, Vince Lombardi, Jr. spent his early years in an atmosphere full of personal power and achievement.
Armed with honesty, integrity, and authenticity, Mr. Lombardi places virtues above all else. He earned a law degree and maintained a private practice while serving in the Minnesota legislature.
Mr. Lombardi made the jump from law and politics to professional football in 1975, when he joined the fledgling Seattle Seahawks as an assistant to the general manager. He went on to become assistant executive director of the National Football League Management Council as a labor negotiator and later led two USFL teams as President and General Manager.
Mr. Lombardi has written four books: “What it Takes to Be Number One”, "The Essential Vince Lombardi”, “Coaching for Teamwork” and “The Lombardi Rules.”
It is emotionally uplifting to listen to Vince Lombardi, Jr., as he weaves together his childhood experiences with his father and his adult experiences in law, politics, and professional football.
Mr. Lombardi's enthusiasm for growth, change, and improved performance, blended with his strong personality and first-hand knowledge of his legendary father’s leadership concepts makes for dynamic presentation.
Whether he is speaking on leadership, personal growth, or teamwork, you will never forget him.
Dr. Jep Hostetler is an Associate Professor Emeritus of Preventive Medicine and Psychiatry. He has been actively involved in medical ethics and human values in medicine, by helping student-doctors to understand the doctor-patient relationship and need for positive communication. Dr. Hostetler is the author of several books, including: TEN THINGS PARENTS SHOULD KNOW ABOUT DRUG AND ALCOHOL ABUSE and his most recent, THE JOY FACTOR.
Dr. Jep, as many people call him, is married and has three married daughters. In addition to the above background, Jep is a world-class magician, having received an international award for "Best Close-Up Magician" and having served as the President of the International Brotherhood of Magicians. He has spoken to virtually every type of audience imaginable….corporations, associations and educational groups of all kinds.
Jim Getty is a native of central Illinois and holds a Master of Music Degree from Illinois Wesleyan University. He portrays the 16th President of the United States, Abraham Lincoln. Mr. Getty does this all over the United States and during the tourist season in historic Gettysburg, Pennsylvania.
Among his many appearances, he has spoken for: the Department of Homeland Security, the FBI, the Bureau of Alcohol, Tobacco and Firearms, the Smithsonian Institute, as well as hundreds of corporations, schools and associations. Mr. Getty was featured with the Cleveland Pops Orchestra on their Memorial Day Patriotic Concert.
Mr. Getty is involved with leadership programs for the Federal Executive Institute, Johns Hopkins University and the Tigrett Corporation. He also portrays President Lincoln for the Delta Queen Steamboat Company on their Civil War Cruises.
SCHEDULE OF EVENTS |
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9:30 to 10:30 AM |
Registration, Networking and Vendor Tables Open (Coffee, Tea and Donuts will be provided) |
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10:30 to 10:45 AM |
Welcome |
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10:45 AM to 11:45 AM |
Opening Keynote - Vince Lombardi, Jr.: High Performance People and Negotiating Skills |
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11:45 AM to 1:00 PM |
Lunch, Networking and Vendor Tables Open |
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1:00 to 2:00 PM |
Jep Hostetler: Relieving Stress and Self Motivation |
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2:00 to 2:30 PM |
Refreshment/Dessert Break/Last Chance to Visit Vendors |
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2:30 to 3:30 PM |
Jim Getty: Lincoln and his Leadership |
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3:30 to 3:45 PM |
Closing Remarks and Prize Drawing* Prizes include an iPad, Kindle and other items valued between 150 and 250 dollars *MUST BE PRESENT TO WIN! |
HDI CAPITAL AREA CHAPTER - PLATINUM SPONSOR |
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Lee Weekley
703-234-6817
Serco has grown to become one of the world's leading service and outsourcing companies by working in partnership with its customers and staff to manage change smoothly and positively - and pursue continuous improvement relentlessly. We think innovatively to help governments improve services across many areas of public life, from justice to healthcare, education to defense.
We combine a deep public service ethos with the commercial know-how that gives us the ability to deliver. We combine a breadth of expertise across different markets with a profound depth of knowledge about each one. Our work ranges from the management of programmers and entire services to the outsourcing of operations and even the creation of entirely new businesses.
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ALL ABOUT U2 - PLATINUM SPONSORS |
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Glenda Gray
719-532-7565
FrontRange Solutions is the maker of the award winning HEAT software for service desk and help desk. Our applications will allow you to track tickets or incidents in many departments to include your Call Center, IT, Maintenance, Facilities, HR and even payroll. . We can help your organization automate your processes, discover your hardware and software, manage your entire infrastructure from cradle to grave and we also have integrated Voice systems.
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Nick Miles
571-490-7913
RightStar Systems is a leading provider of ITIL-based service management solutions for upper-middle market firms and government agencies. As an Elite BMC Software Solution Partner, RightStar develops its own add-on modules and provides consulting, design, and implementation services for BMC Service Support, Service Assurance, and Service Automation products. RightStar also conducts onsite process assessments and provides strategic recommendations for delivering services to the business more efficiently.
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Todd Grimmett
202-626-0250
Robert Half Technology is the premier provider of specialized IT staffing services for use on contract, contract to hire and direct hire positions. We offer our clients flexible, cost-effective staffing solutions that allow them to maximize the power of technology for the ongoing success of their business.
Highly skilled IT professionals choose Robert Half Technology to represent them because of our rewarding assignments and competitive pay. Through relationships with top industry organizations, including our status as a Microsoft® Gold Certified Partner, we also provide extensive professional development opportunities, enabling our consultants to continually improve their skill sets and increase the value they provide to our clients.
Our full-service approach, extensive knowledge of the technology marketplace and experienced account executives allow us to respond to your specific needs and requirements promptly.
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ALL ABOUT U2 - GOLD SPONSORS |
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856-217-7356 CDC Global Services provides IT consulting services, including platform-specific services for Microsoft and SAP, as well as project management, staff augmentation, managed-help desk solutions and a full range of business process outsourcing offerings. It can also provide hardware for data collection and RFID, through partnerships with some of the industry's most reputable vendors. CDC Global Services embraces a customer-first approach being able to draw upon a wide range of expert resources to address each customer's unique business needs, while keeping their best interest as a top priority. CDC Global Services customers benefit from streamlined vendor management and the ability to control project costs, while being able to access the right IT resources through a singular point of contact. |
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Tony Stephenson
571-748-408
Yurbi is a Business Intelligence Platform that allows customers to create, deploy, and secure powerful web based ad-hoc reports and dashboards from major Enterprise Service Desks such as BMC, CA, and HP. In addition to having pre-built BI Apps for major software vendors, Yurbi also allows customers to connect in-house data such as phone data, financial data, and more without requiring any database programming or query writing. Whether you are looking to deploy new BI solutions or considering the operations and maintenance cost of your existing BI system, Yurbi provides considerable time and cost savings as compared to traditional/legacy business intelligence systems.
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Gil DiGioia The Service-now.com enterprise IT service management platform combines ITIL v3 process support and SaaS delivery to provide a flexible, intuitive and self-managing cloud-based application. Founded in 2004, Service-now.com uses a new business model and modern technologies to disrupt the status quo. According to the 2010 Inc. 500 list, Service-now.com is the fastest growing IT management company.
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ALL ABOUT U2 – SILVER SPONSORS
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Drew Elburn
410-534-4800
Established in 1988 and headquartered in Baltimore City, The ACI Group, Inc. has been a leader in the IT staffing business for over 20 years. We provide value to our clients in the form of targeted, cost-effective, reliable resource solutions that help them reach their business objectives. Using rigorous requirements gathering, best in class technical expertise and creative recruiting solutions, ACI has the best combination of skills to let your business stay focused on business.
The ACI Group is an SBA Certified Small Business, incorporated in the state of Maryland, and serving Washington DC, Pennsylvania, Northern Virginia, Maryland, and Delaware.
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Patrick von Schlag
410-456-4217
Deep Creek Center specializes in learning, consulting, and mentoring programs for organizations implementing and maturing their IT Service Management, Project and Program Management, and Business Analysis and requirements management. Deep Creek is an accredited ATO for ITIL certification training programs and delivers its programs in classroom and e-learning formats, with mentoring support services to drive adoption and utilization of best practices. We support HDI members in providing their staff and leadership teams the training and job aids they need to drive effective service for their customers.
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John Clipp
301-473-8550
TechnoLava offers a comprehensive range of high-impact, ready-to-go training and simulation solutions for IT services organizations and enterprise IT organizations. These training and simulation solutions accelerate understanding of technology related best practice concepts and standards such as the IT Infrastructure Library (ITIL) V2 and V3, SOA, ISO/IEC 20000, Project Management, Prince2 and many others. For example the Health simulation uses an immersive and exciting high-technology healthcare scenario to bring these challenges to life while demonstrating how IT providers can improve efficiency through the implementation of ITSM and IT Infrastructure Library (ITIL) best practices. The simulation leads participants to build their knowledge of ITIL and service management, then collaborate and apply these learning outcomes to implement practical improvements, which resolve the business pains being encountered, and ultimately drive improved clinical productivity.
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When & Where
American Red Cross
430 17th Street NW
Washington,
DC
Wednesday, October 20, 2010 from 9:30 AM to 4:00 PM (ET)
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Hosted By
HDI Capital Area Local Chapter
HDI Capital Area Local Chapter is a non-profit chapter of HDI, the premier worldwide membership association for the IT Service and Technical Support industry, serving the Washington DC metro area, including Northern Virginia and nearby Maryland.
Our mission is to provide quality programs designed to inspire and motivate personal and professional growth. Our regularly scheduled meetings foster an atmosphere to share camaraderie, inspiration and knowledge with colleagues in the industry featuring subject matter experts, group discussions, networking opportunities and HDI Training and Certification events. For more information, please visit our website at www.hdicapitalarea.com